Use cases / Follow-up & Estimates
EV Charger Install Lead Follow-Up
Last updated
Short answer: Have AI text new EV charger leads to collect the photos you need (panel, panel label, garage or parking spot, distance) and the charger model they own or want. That lets you quote remotely or know a site visit is needed. Follow up until you get the photos or a clear no.
The problem: EV charger leads are easy to get and easy to lose: many need panel info first, and quotes stall waiting on photos.
- Trades
- Electrical
- Category
- Follow-up & Estimates
- Difficulty
- Easy
- ROI lever
- Install bookings per lead
- Tools
- Business texting + ChatGPT Plus + Field service CRM
Tools and approximate pricing
- Business texting (Twilio, your CRM's built-in SMS, or a missed-call text-back app): Sending and receiving texts. Price: Varies (usage-based).
- ChatGPT Plus (or similar AI assistant): Drafting messages, summaries, and checklists. Price: $20/mo (ChatGPT Plus list price).
- Field service CRM (Jobber, Housecall Pro, ServiceTitan, etc.): Customer record, jobs, and automations. Price: Varies.
Prices are public list prices as of 2026-10-20 where shown; otherwise they vary by plan and usage. Check the vendor's pricing page.
Workflow
- New lead gets a text asking for 4 photos: panel with door open, panel label, charger location, path between them.
- Ask whether they already bought a charger and which model.
- AI checks the reply for missing photos and asks for only what's missing.
- Electrician reviews and either quotes remotely or books a visit.
- Day 3 and day 7 follow-ups if photos aren't in.
Starter prompt
What to measure
FAQ
Can I quote EV chargers from photos?
Often for straightforward installs. The electrician decides when a site visit is needed.
Should the AI comment on panel capacity?
No. Load calculations are the electrician's job.
What about utility or charger rebates?
Link to the official program and let the customer confirm eligibility.
Safety note: any customer-facing AI should hand gas smells, sparking, smoke, or active flooding to a human or emergency services right away. Last updated 2026-10-20. How we pick and check use cases.
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