Use cases / Customer Experience

After-Job Photo Report for Homeowners

In short: Homeowner can't see roof/attic work, questions value, disputes arise. This workflow uses CompanyCam/Jobber photos + LLM + email template to fix it, and it is rated easy to set up.

Trades
Roofing, General Contracting & Remodeling, HVAC
Category
Customer Experience
Difficulty
Easy
ROI lever
Disputes / referrals
Tools
CompanyCam/Jobber photos + LLM + email template

Workflow

  1. Pull before/during/after photos.
  2. AI drafts annotated summary: what was done, why, care tips.
  3. PM approves.
  4. Send PDF/link, attach to job record.

Starter prompt

You are writing an after-job report for a [Company] customer. Inputs: before, during, and after photo captions, the work order, and tech notes. Write a one-page summary: what we found, what we did and why, what's under warranty, and 3 simple care tips. Use plain language and refer to photos by caption. Don't add claims about savings or lifespan unless they're in the notes. The project manager will review before sending. Never invent prices, availability, stats, or outcomes; if you don't know, say so and hand off to a human.

What to measure

Example: Fewer 'what did you do?' calls per job - log inbound questions before/after pilot.

Safety note: any customer-facing AI should hand gas smells, sparking, smoke, or active flooding to a human or emergency services right away. Last updated 2026-10-20. How we pick and check use cases.

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